Support

Contact us

Email support@postlytics.app and we'll get back to you, usually within one business day. Include the email you signed in with and a description of what isn't working — screenshots help.

Connecting PostHog

Postlytics connects to PostHog with a personal API key you create in PostHog under Settings → Personal API keys. US cloud, EU cloud and self-hosted instances are supported — pick your host on the connect screen and paste the key.

The key is stored only in your device's iOS Keychain and is sent directly to your PostHog host — it never touches our servers. If project discovery fails, check that the key is valid and has access to the organization you're connecting to.

Subscription and billing

Postlytics Pro is billed by Apple through the App Store — monthly or yearly, with a 7-day free trial on the yearly plan. Manage or cancel it any time in the App Store under Settings → your name → Subscriptions.

If Pro doesn't unlock after purchase, open the paywall in the app and tap Restore — it re-checks your entitlement against your Apple account. Still stuck after restoring? Email us.

Your account

Sign in with Apple, Google, or a one-time code emailed to you — no password to remember.

Delete your account and profile data any time in the app under Settings → Account → Delete account, or by emailing support@postlytics.app.